FAQ's

Residential Cleaning FAQs

A standard residential cleaning typically includes dusting, vacuuming, mopping floors, cleaning mirrors, sanitizing surfaces like light switches and handles, and removing trash. We also dust and clean common areas, organize items, and tidy up living spaces.

The frequency of cleaning depends on your needs and lifestyle. For general upkeep, bi-weekly or monthly cleanings are common. For homes with higher traffic or specific needs, such as pets or allergies, weekly or more frequent cleanings may be beneficial.

A regular clean maintains cleanliness and includes surface-level tasks. A deep clean is more thorough and addresses areas that require intensive cleaning, such as inside cabinets, baseboards, and behind appliances. It’s ideal for homes that haven’t been cleaned in a month or for a more comprehensive clean.

No, it’s not necessary for you to be home during the cleaning. Many of our clients prefer to provide us with access via a key or a lockbox. However, if you prefer to be home, we’re happy to accommodate that as well.

Yes, we can clean homes with pets. We take extra care to address pet hair and dander. If you have specific concerns, please let us know so we can tailor our cleaning approach accordingly.

To prepare for a cleaning, please ensure that personal items, valuables, and important documents are securely stored. A quick tidying up helps us focus on cleaning rather than organizing.

Yes, we offer move-in and move-out cleaning services. This includes a thorough cleaning of all areas to ensure that your new home is move-in ready or that your previous home is spotless for the next occupants.

You can book a cleaning service by contacting us via phone, email, or our online booking form. We will discuss your needs, provide a quote, and schedule a convenient time for your cleaning.

Commercial Cleaning FAQs

We clean a variety of commercial spaces including offices, gyms, restaurants, schools, and medical facilities. We tailor our cleaning services to meet the specific needs of each type of facility.

The frequency of cleaning depends on the type of business and its traffic. Offices might require daily or weekly cleaning, while high-traffic areas like gyms and restaurants may need more frequent attention. We can work with you to establish a cleaning schedule that fits your needs.

Yes, we offer specialized cleaning services tailored to different types of businesses. This includes disinfecting medical offices, deep cleaning restaurant kitchens, and ensuring high-traffic areas are sanitized properly.

We follow strict cleaning protocols and use high-quality products. Our staff is trained to handle specific cleaning requirements for different types of commercial spaces, and we adhere to health and safety regulations to ensure a clean and safe environment.

Yes, we offer flexible scheduling options, including after-hours and weekend cleaning, to minimize disruption to your business operations.

We can manage cleaning for multiple locations by coordinating schedules and assigning dedicated teams to each site. We ensure consistency and quality across all locations.

We strive for complete customer satisfaction. If you are not satisfied with our service, please contact us immediately. We will address any concerns and make necessary adjustments to ensure you are happy with the results.

Yes, we provide all necessary cleaning supplies and equipment. If you have specific preferences or requirements, please let us know, and we will accommodate them.

You can request a quote by contacting us via phone, email, or our online form. We will assess your needs, discuss your requirements, and provide a detailed quote for the cleaning services.